
The Fine Print
⛵We keep things breezy—but here’s the scoop on shipping, returns, and all that jazz.
Shipping
Sending Sunshine Your Way ☀️
We pack every order with care and a sprinkle of seaside joy. Here’s how your goodies make their way from our shore to yours:
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Processing Time: Orders typically ship within 3–5 business days. We’re fast, but we also believe in slow sips of iced tea and thoughtful packing.
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Shipping Methods: We use trusted carriers to get your items safely to you. Tracking info will be sent once your package sets sail.
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Delivery Time: Most orders arrive within 5–10 business days, depending on your location and the tides (aka carrier speed).
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Delays: If there’s a hiccup—like weather or carrier delays—we’ll keep you in the loop. No one likes waiting in the fog.
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Lost Packages: If your package seems to have wandered off course, reach out! We’ll help track it down or make it right.
🛒 Ordering from Outside the U.S.
We appreciate interest from customers around the world, but we’re unable to process or fulfill orders placed from outside the United States. If you attempt to place an order with a non-U.S. shipping address, it may be automatically canceled and refunded.
📍 Where We Ship
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All 50 U.S. states
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U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands)
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APO/FPO/DPO military addresses
❌ Where We Don’t Ship
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Any international destinations outside the U.S.
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Freight forwarding addresses intended for overseas delivery
Returns
Following the Footprints Back 👣
We hope every item brings sunshine to your day, but if something’s not quite right, here’s how to step back with ease:
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Timing: Returns are accepted within 14 days of delivery—just enough time to decide if it’s a keeper.
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Condition: Items must be unused, in original packaging, and ready to stroll back to us.
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Process: Send us a quick message with your order number and reason for return. We’ll guide you through the next steps.
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Shipping: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
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Refunds: Once your item returns safely, we’ll issue a refund to your original payment method—no footprints left behind.
Shop Hours
Open Door Policy 🙋♀️
Open Mon–Fri, 9–5 (EST)
But feel free to shop in your PJs at midnight—we’re always here!
Email: Info@gobesalty.com
We’ll get back to you as soon as we can—usually within a business day. We’re quick to reply, promise!
Legal
A Guide for not Making Waves 🏄♂️
Think of this as your shoreline guide: a few friendly notes to keep the tide rolling smoothly.